This form is for customers in the European Union who want to formally exercise their statutory right of withdrawal from a purchase contract. It is a legal declaration, not a support request.

Submitting it puts on record, with a timestamp and a reference number, that you are withdrawing from your contract with us. We review every declaration and email you our decision.

What this form is not

  • A refund request. Withdrawal and refund are two separate steps. If you want your money back, reply directly to your order confirmation email. That attaches your order to the request and is the fastest route. See Support for details.
  • A subscription cancellation. Follow the steps on How To Cancel Your Subscription. Submitting this form will not stop future billing.
  • A support ticket. If Parted Magic is not working, start with Support. We would much rather fix it.
  • For customers outside the EU. The right of withdrawal is EU consumer law. If you bought from anywhere else, reply to your order confirmation email or see Support.

Before you submit: Parted Magic is an instant download. Under EU rules, the right of withdrawal for digital content ends once delivery begins with the buyer’s express consent. If you have already downloaded the ISO, a withdrawal declaration will very likely be declined.

That does not shut any doors. You can still ask for a refund by replying to your order confirmation email, and a declined declaration has no effect on that request.

Submit a withdrawal declaration

Withdraw from contract

Use this form to declare the withdrawal from your contract. Enter the details below to continue; you will be able to review everything before confirming.

After you submit

  • You will see a confirmation with a reference number and get a copy by email. Save it.
  • We review the declaration and email you our decision, accepted or declined.
  • If it is accepted, the refund is processed as a separate step and takes a few days to appear on your statement.

Common questions

I just want my money back. Is this the right form?

No. Reply to your order confirmation email and ask for a refund. See Support if you no longer have it. This page only records a legal declaration, and accepting one does not issue a refund by itself.

I want to stop being billed. Is this the right form?

No. Follow How To Cancel Your Subscription. This form does not touch your billing.

Do I need an account to use this form?

No. If you are logged in you can pick the order from a dropdown. If you are not, type in your order number.